Terms

Last Updated: March 02, 2026

Welcome to The Legal Intakes, a legal marketing, intake, and attorney-connection service operated by Policy Legal Ltd, located at 61A Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.

These Terms of Use (“Terms”) govern your access to and use of The Legal Intakes websites, landing pages, forms, advertisements, communications, and related services that link to or reference these Terms (collectively, the “Services”).

Please read these Terms carefully before using our Services.

By accessing or using our Services, you acknowledge these Terms and agree to be bound by them to the extent permitted by applicable law.

If you do not agree with these Terms, you should not use the Services.

1. About The Legal Intakes

The Legal Intakes provides legal marketing, claimant intake, and attorney-connection services.

We help individuals who may have legal claims connect with participating attorneys, law firms, and legal intake providers that may be interested in evaluating their matters.

Our Services may relate to various types of potential legal claims, including, without limitation:

Individual campaigns and available claim categories may change over time.

The Legal Intakes and Policy Legal Ltd are not law firms.

We do not provide legal advice or legal representation.

We do not act as your attorney.

We do not independently determine whether you have a legally valid claim.

We do not file lawsuits on your behalf.

We do not negotiate settlements on your behalf.

We do not make legal decisions for participating attorneys or law firms.

Our role is limited to legal marketing, intake-related activities, and facilitating connections between consumers seeking legal assistance and participating legal service providers.

2. No Attorney-Client Relationship

Using our website, viewing an advertisement, completing a questionnaire, submitting an inquiry, speaking with an intake representative, communicating with The Legal Intakes, or being connected with an attorney does not, by itself, create an attorney-client relationship.

An attorney-client relationship may be created only through an agreement directly between you and an attorney or law firm that agrees to represent you.

The Legal Intakes and Policy Legal Ltd are not parties to the attorney-client relationship between you and any attorney or law firm.

Participating attorneys and law firms independently determine whether they are willing and able to represent a prospective client.

You should not assume that an attorney represents you unless the attorney or law firm has expressly confirmed that representation.

3. No Legal Advice

Information provided through our websites, advertisements, questionnaires, intake processes, articles, communications, or other materials is provided for general informational, marketing, and intake purposes.

Nothing provided by The Legal Intakes constitutes legal advice.

Information presented through our Services should not be relied upon as a substitute for advice from a qualified attorney.

Legal rights, deadlines, statutes of limitation, eligibility requirements, damages, and available remedies vary according to the facts of each matter and applicable law.

Only a qualified attorney evaluating your particular circumstances can provide legal advice concerning your matter.

4. Attorney and Law Firm Connections

When you submit an inquiry, information you provide may be reviewed for intake and routing purposes.

Based on factors such as:

we may attempt to connect you with one or more participating attorneys, law firms, or legal intake providers.

We do not guarantee that a participating attorney or law firm will:

Each participating attorney or law firm independently determines whether it wishes to evaluate or accept a particular matter.

5. No Guarantee That You Qualify

Advertising relating to a particular lawsuit, mass tort, product, medication, accident, abuse matter, or other potential claim does not mean that every person who sees the advertisement qualifies to bring a claim.

Initial questionnaires may contain preliminary eligibility questions.

Passing an initial screening does not establish that you have a legally valid claim.

Similarly, failing to meet criteria used by a particular participating provider does not necessarily constitute a legal determination that you have no claim.

Campaign and intake criteria may reflect the requirements or preferences of particular participating law firms and may differ from applicable legal standards.

Only an attorney reviewing your individual circumstances can determine whether that attorney believes you may have a viable legal claim.

6. Mass Tort and Product Liability Campaigns

The Legal Intakes may operate marketing or intake campaigns concerning pharmaceutical products, consumer products, medical devices, chemical exposures, and other potential mass tort or product liability matters.

These campaigns may concern products or matters including, by way of example, medications such as Depo-Provera or Ozempic, products or exposures such as Roundup, or other current or future claims.

The existence of a marketing campaign does not mean:

References to products, medications, companies, institutions, or other parties are intended to identify the subject of a potential legal inquiry and should not be interpreted as an independent finding of liability or wrongdoing by Policy Legal Ltd.

7. Personal Injury and Motor Vehicle Accident Campaigns

For motor vehicle accidents, rideshare accidents, and other personal injury inquiries, we may request information concerning matters such as:

These questions are used for intake and routing purposes.

They do not constitute a legal determination concerning liability, negligence, damages, insurance coverage, or entitlement to compensation.

8. Abuse and Assault-Related Inquiries

Some of our Services may relate to sensitive matters involving alleged sexual abuse, assault, rideshare abuse, institutional abuse, clergy or religious-organization abuse, or similar conduct.

We recognize that these inquiries may involve highly sensitive information.

Consumers should provide only information reasonably necessary to process their inquiry.

The Legal Intakes does not independently investigate allegations, determine whether alleged conduct occurred, or make findings concerning any person or organization identified in an inquiry.

Any legal assessment is the responsibility of the attorney or law firm reviewing the matter.

9. No Guarantee of Compensation or Case Outcome

We do not guarantee any legal result.

Statements in advertisements, websites, landing pages, or other marketing materials concerning lawsuits, settlements, compensation, potential recovery, or previous outcomes should not be interpreted as promises concerning your individual matter.

Every legal matter is different.

Results depend upon facts, evidence, applicable law, jurisdiction, procedural requirements, available defendants, insurance or assets, attorney evaluation, and numerous other factors.

Past results do not guarantee future outcomes.

The submission of an inquiry does not guarantee:

10. Statutes of Limitation and Legal Deadlines

Legal claims are subject to deadlines.

These deadlines may vary substantially depending on jurisdiction, claim type, age, date of injury, discovery of an injury, identity of the defendant, and other circumstances.

Submitting information to The Legal Intakes does not stop, extend, pause, or preserve any statute of limitation or other legal deadline.

You should not delay seeking legal advice because you submitted information through our Services.

If you believe a legal deadline may be approaching, you should contact a qualified attorney promptly.

The Legal Intakes is not responsible for determining or monitoring legal filing deadlines on your behalf.

11. Information You Submit

You agree that information you knowingly submit through our Services will be provided in good faith and will not intentionally impersonate another person or contain information you know to be materially false.

You remain responsible for information you voluntarily provide.

You should not submit information unrelated to the legal inquiry.

Unless specifically requested through an appropriate secure process, please do not submit:

We may be unable to process an inquiry containing insufficient, inaccurate, fraudulent, or materially inconsistent information.

12. Privacy and Personal Information

Our collection, use, processing, and disclosure of personal information is described in our Privacy Policy.

The Privacy Policy forms an important part of your use of our Services and should be reviewed before submitting personal information.

Certain inquiries may involve sensitive personal information, including:

Additional notices, consents, or authorizations may apply where required by applicable law.

Acceptance of these Terms does not replace a separate consent or authorization where the law requires one.

13. Consent to Contact

When you submit an inquiry and request contact concerning legal services, you may authorize The Legal Intakes and appropriately identified participating providers to contact you regarding your inquiry.

Depending on the permissions you provide, communications may occur by:

Where applicable law requires separate express written consent for automated, artificial-voice, prerecorded, or marketing communications, the required consent will be requested separately.

Consent to receive marketing calls or text messages is not a condition of purchasing goods or services.

Message and data rates may apply to text communications.

Message frequency may vary.

You may withdraw applicable marketing communication consent using reasonable methods, including:

Withdrawal of marketing consent does not necessarily affect communications independently permitted or required by law.

14. Call Recording and Quality Assurance

Certain telephone communications may be recorded or monitored for quality assurance, training, compliance, fraud prevention, or recordkeeping where permitted by applicable law.

Where notice or consent is legally required before recording a communication, the appropriate notice or consent should be provided.

Participating attorneys, law firms, and independent service providers may maintain their own recording practices and privacy policies.

15. Commercial Relationships

Policy Legal Ltd provides marketing and intake services.

We may receive compensation from participating businesses in connection with marketing, intake services, or facilitating connections with prospective clients.

Our commercial relationships may influence which participating providers are available through our Services.

We do not claim to identify or compare every attorney or law firm that may be available to handle your matter.

A connection through The Legal Intakes should not be interpreted as a representation that a particular attorney or law firm is the only attorney available to you or necessarily the best attorney for your individual circumstances.

You remain free to seek legal assistance independently.

16. Independent Attorneys and Law Firms

Participating attorneys and law firms are independent from Policy Legal Ltd unless expressly stated otherwise.

We do not control their:

Any legal representation agreement is between you and the attorney or law firm.

You should carefully review any engagement agreement before signing it.

Questions concerning legal fees, contingency fees, litigation expenses, representation terms, or settlement authority should be directed to the attorney or law firm offering representation.

17. No Endorsement or Ranking Guarantee

The fact that an attorney, law firm, or other provider participates in our Services does not, by itself, constitute a guarantee concerning that provider’s quality, experience, suitability, availability, or results.

We may consider campaign criteria, geographic coverage, availability, commercial relationships, technical routing rules, and other operational factors when facilitating connections.

You are responsible for deciding whether to engage any attorney or law firm.

You may seek information about the attorney’s licensing status, disciplinary history, experience, fees, and qualifications before establishing an attorney-client relationship.

18. Attorney Advertising

Content provided through our Services may constitute attorney advertising or legal-services advertising in certain jurisdictions.

Prior results do not guarantee a similar outcome.

The choice of an attorney is an important decision and should not be based solely upon advertisements.

Additional attorney-advertising disclosures may appear on particular landing pages or advertisements where required by applicable law.

Those disclosures are incorporated into the relevant campaign experience.

19. Third-Party Websites and Services

Our Services may contain links to websites operated by:

A link does not necessarily constitute endorsement.

We do not control independent third-party websites and are not responsible for their content, security, availability, or privacy practices.

Once you leave our Services or interact directly with an independent organization, that organization’s terms and privacy practices may apply.

20. Website Availability

We seek to maintain reliable Services but do not guarantee uninterrupted or error-free availability.

Our websites or Services may occasionally be unavailable due to:

We may modify, suspend, replace, or discontinue all or part of the Services when reasonably necessary.

21. Prohibited Uses

You may not use our Services to:

We may restrict access where we reasonably believe the Services are being misused.

22. Intellectual Property

Unless otherwise stated, the websites, landing pages, original text, graphics, branding, logos, page layouts, software elements, and other original materials made available through The Legal Intakes are owned by or licensed to Policy Legal Ltd and are protected by applicable intellectual property laws.

You may use the Services for legitimate personal purposes associated with seeking information or legal assistance.

You may not reproduce, distribute, sell, commercially exploit, modify, republish, or create unauthorized derivative works from protected content without appropriate permission.

Third-party trademarks, product names, company names, medication names, and logos remain the property of their respective owners.

References to third-party products, medications, organizations, rideshare companies, manufacturers, institutions, or other entities do not imply sponsorship or endorsement unless expressly stated.

23. Copyright Complaints

If you believe material available through our Services infringes intellectual property rights that you own or are authorized to enforce, you may contact:

[email protected]

Your notice should identify the material concerned and provide sufficient information for us to understand and appropriately investigate the request.

24. Disclaimer of Warranties

To the extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

We do not warrant that:

Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.

25. Limitation of Liability

To the fullest extent permitted by applicable law, Policy Legal Ltd and The Legal Intakes will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from the use of or inability to use our marketing and attorney-connection Services.

We are not responsible for the independent legal advice, acts, omissions, professional judgment, representation, or conduct of participating attorneys or law firms.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law, including liability that cannot legally be excluded for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where applicable, or other non-excludable liability.

26. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising directly from your unlawful misuse of the Services, intentional infringement of another person’s rights, or knowingly fraudulent submissions.

This provision does not require a consumer to indemnify Policy Legal Ltd for Policy Legal Ltd’s own unlawful conduct, negligence where liability cannot lawfully be excluded, or the independent conduct of third parties outside the consumer’s control.

27. Consumer Rights

Nothing in these Terms is intended to waive or restrict mandatory consumer rights that cannot legally be waived.

If a provision of these Terms conflicts with a mandatory law applicable to you, the mandatory law controls to the extent of the conflict.

28. Governing Law

These Terms and your use of the Services are governed by the laws of England and Wales, except to the extent that mandatory laws applicable to a consumer require otherwise.

Nothing in this provision deprives a consumer of mandatory protections available under applicable law.

29. Jurisdiction

Subject to mandatory consumer rights and any jurisdiction that applicable law requires, disputes relating to these Terms or the Services may be brought before the courts of England and Wales.

Nothing in these Terms prevents a consumer from exercising

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