Privacy Policy

Last Updated: March 02, 2026

The Legal Intakes respects your privacy and is committed to handling personal information responsibly and transparently.

The Legal Intakes is operated by Policy Legal Ltd, located at 61A Bridge Street, Kington, Herefordshire, HR5 3DJ, United Kingdom.

This Privacy Policy explains how we collect, use, process, disclose, and protect personal information when you visit our websites or landing pages, submit an inquiry, respond to an advertisement, communicate with us, or otherwise use our legal marketing and intake services.

1. About The Legal Intakes

The Legal Intakes provides legal marketing, claimant intake, and attorney-connection services.

We help individuals who may have legal claims connect with participating attorneys, law firms, and legal intake providers that may be interested in evaluating their matters.

Our services may relate to various types of legal claims, including, without limitation:

Motor vehicle accidents
Personal injury
Rideshare accidents
Rideshare-related claims
Sexual abuse and assault claims
Institutional abuse claims
Mass tort claims
Product liability claims
Pharmaceutical and drug-related claims
Medical device claims
Toxic exposure claims
Defective product claims
Consumer-related claims
Other legal claims or potential causes of action

Examples of campaigns may include claims involving products, medications, exposures, organizations, accidents, or circumstances such as Depo-Provera, Roundup, Ozempic or similar medications, rideshare accidents or abuse, institutional or religious-organization abuse, and other current or future legal matters.

The availability of particular campaigns may change over time.

The Legal Intakes and Policy Legal Ltd are not law firms.

We do not provide legal advice, determine the value or merits of claims, represent consumers, negotiate settlements, or establish attorney-client relationships.

Submitting information through our website does not create an attorney-client relationship with The Legal Intakes, Policy Legal Ltd, or any participating attorney or law firm.

No representation, recovery, settlement, or compensation is guaranteed.

2. Information We Collect

The information we collect depends on the type of legal inquiry and the information reasonably necessary to determine whether a participating legal service provider may be able to assist you.

A. Personal and Contact Information

We may collect:

Full name
Telephone number
Email address
Mailing address
City
State
ZIP code
Date of birth or age
Preferred language
Communication preferences

B. Information About Your Potential Legal Claim

Depending on the nature of your inquiry, we may collect information concerning:

Type of accident, incident, injury, exposure, product, medication, or event
Date and location of the incident
Description of what occurred
Circumstances surrounding a potential claim
Relevant products, medications, devices, companies, organizations, institutions, or other parties
Insurance information
Police or incident report information
Property or vehicle damage
Employment or exposure information
Product usage or medication history
Dates and duration of product or medication use
Whether you currently have an attorney
Whether you previously had an attorney
Whether a claim has previously been filed, settled, released, or resolved
Other information relevant to evaluating your inquiry

C. Health, Injury, and Medical Information

Some legal claims require information concerning injuries, medical conditions, diagnoses, medications, treatment, or other health-related circumstances.

Depending on the claim, we may collect information such as:

Injuries sustained
Medical diagnoses
Symptoms
Medical treatment received
Treatment dates
Hospitals, doctors, or medical facilities involved
Medications used
Duration of medication use
Medical devices used
Relevant medical procedures
Whether treatment is ongoing
General medical history relevant to the potential claim
Information concerning alleged side effects or injuries associated with a product, drug, device, exposure, or incident

Health information may constitute sensitive personal information, special-category data, or consumer health data under applicable privacy laws.

We seek to collect only information reasonably relevant to processing your inquiry and facilitating the attorney-connection service you request.

D. Abuse, Assault, and Other Highly Sensitive Information

Certain inquiries, including sexual abuse, rideshare abuse, institutional abuse, clergy or religious-organization abuse, and similar claims, may involve particularly sensitive personal information.

Depending on the nature of the inquiry, individuals may voluntarily provide information concerning:

Alleged abuse or assault
Approximate date or age when an incident occurred
Location or institution involved
Relationship to the alleged perpetrator or organization
Whether the incident was reported
Resulting injuries or emotional effects
Treatment or counseling information
Other circumstances relevant to the potential legal claim

We recognize the sensitive nature of this information and seek to limit its collection and disclosure to information reasonably necessary for the requested intake and attorney-connection process.

E. Automatically Collected Information

When you use our websites or landing pages, certain technical information may be collected automatically, including:

IP address
Browser type
Device type
Operating system
Referring website or advertisement
Pages viewed
Date and time of visits
Approximate geographic location
Website interactions
Form interactions
Advertising attribution information

F. Communications and Consent Information

We may maintain records relating to:

Form submissions
Communications with you
Intake notes
Consent selections
Notices presented to you
Submission timestamps
Consent verification records
Requests to stop communications
Privacy requests
Relevant communications concerning the handling of your inquiry

3. How We Use Personal Information

We may use personal information to:

Receive and process legal inquiries.
Determine the general category and jurisdiction of a potential claim.
Identify participating attorneys, law firms, or intake providers that may be interested in evaluating the inquiry.
Connect consumers with participating attorneys and law firms.
Transmit relevant intake information to appropriate participating legal service providers.
Facilitate communications concerning a submitted inquiry.
Verify information and reduce fraudulent or duplicate submissions.
Document consumer consent and communication preferences.
Maintain records relating to our marketing and intake services.
Respond to questions, complaints, and privacy requests.
Maintain and improve our websites and services.
Measure marketing and advertising performance where permitted.
Protect our systems and prevent fraud or misuse.
Comply with applicable legal, regulatory, and contractual requirements.

We do not independently provide legal opinions concerning whether a consumer has a valid legal claim.

Final decisions regarding representation and legal strategy are made independently by the attorney or law firm concerned.

4. How Our Attorney-Connection Service Works

When you submit information requesting assistance with a potential legal matter, we may review the information for intake and routing purposes.

Where appropriate, relevant information may be transmitted to one or more participating attorneys, law firms, or legal intake providers that handle the applicable type of claim or jurisdiction.

Those organizations may contact you to obtain additional information and determine whether they are willing and able to assist.

A participating attorney or law firm independently determines whether to offer representation.

The Legal Intakes does not guarantee that:

An attorney will accept your matter
You qualify for a particular lawsuit or claim
Your claim will be successful
You will receive compensation
A particular settlement amount will be obtained

An attorney-client relationship exists only if and when you and an attorney or law firm separately agree to establish one.

5. How We Share Personal Information

We may disclose information to the following categories of recipients when reasonably necessary and legally permitted.

Participating Attorneys and Law Firms

We may disclose relevant information to attorneys and law firms for the purpose of evaluating and responding to your request for legal assistance.

Legal Intake and Marketing Providers

We may work with businesses that assist with legal marketing, intake processing, qualification, communications, or routing inquiries to appropriate participating law firms.

Technology and Service Providers

We may use providers supporting:

Website hosting
Form processing
Customer relationship management
Telephone and messaging systems
Email services
Data security
Fraud prevention
Consent documentation
Analytics
Technical support

These providers may process information as necessary to provide their services.

Analytics and Advertising Providers

Where permitted, online identifiers and website activity may be processed by analytics, advertising, and attribution providers to understand website performance and the effectiveness of advertising campaigns.

Legal and Regulatory Disclosures

We may disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, protect legal rights, investigate fraud, or protect consumers or others.

Business Transactions

Information may be transferred as part of a merger, acquisition, restructuring, sale of assets, financing, or similar legitimate business transaction, subject to applicable privacy requirements.

6. Compensation and Commercial Relationships

Policy Legal Ltd provides marketing and intake services and may receive compensation in connection with those services and the facilitation of connections between prospective clients and participating legal service providers.

Commercial relationships may influence which participating providers are available through The Legal Intakes.

We do not represent every attorney or law firm that may be available to handle a particular type of matter.

Depending on applicable law and the nature of a particular transaction, certain transfers of personal information for monetary or other valuable consideration may legally constitute a “sale” of personal information, even when the transaction would ordinarily be described as lead generation, marketing, or intake services.

Certain advertising-related disclosures may similarly constitute “sharing” or targeted advertising under applicable privacy laws.

Where applicable law provides consumers with rights concerning qualifying sales, sharing, targeted advertising, sensitive information, or consumer health information, we honor those rights as required.

Where a separate consent or authorization is legally required for a particular disclosure, we do not treat general acceptance of this Privacy Policy as a substitute for that consent or authorization.

7. Sensitive Information and Consumer Health Data

Because legal inquiries may concern accidents, injuries, medications, medical devices, product exposure, sexual abuse, assault, or other sensitive circumstances, information submitted to The Legal Intakes may include sensitive personal information or consumer health data.

We use such information primarily to process the consumer’s inquiry and facilitate the attorney-connection service requested.

We do not require consumers to provide unrelated sensitive information.

Consumers should not submit Social Security numbers, financial account passwords, payment card details, or unrelated medical records through a general inquiry form.

Certain jurisdictions provide additional rights concerning consumer health data.

Where applicable law requires separate notice, consent, authorization, or other protections for collection, sharing, or qualifying sales of consumer health data, those requirements apply in addition to this Privacy Policy.

8. Cookies and Similar Technologies

Our websites and landing pages may use cookies, pixels, tags, and similar technologies for purposes including:

Essential website functionality
Security
Fraud prevention
Website analytics
Advertising measurement
Campaign attribution
Understanding website usage

Some technologies may collect online identifiers and information concerning interactions with our websites.

Where applicable law requires consent before certain technologies are activated, appropriate consent mechanisms should be provided.

Users may also control certain technologies through browser settings and legally recognized privacy controls.

9. TrustedForm and Consent Documentation

We may use TrustedForm, a consent-documentation service provided by ActiveProspect, in connection with some inquiry forms.

TrustedForm may create records documenting the consumer experience surrounding an inquiry.

Depending on its configuration, information collected may include:

Website and landing-page content
Form interactions
Information entered into form fields
Mouse or keyboard interactions
IP address
Browser and device information
Date and time information
Consent language displayed
Consumer consent selections

TrustedForm recording may begin before a form is submitted and may capture interactions with a form even when the form is not ultimately completed.

TrustedForm records may be used for compliance verification, fraud prevention, dispute resolution, and documentation of the consumer experience.

A TrustedForm certificate documents an interaction but does not independently provide permission for uses of personal information or communications requiring separate consent.

10. Calls, Text Messages, and Emails

When you request information or attorney contact, The Legal Intakes and appropriately authorized participating providers may contact you concerning your inquiry, subject to applicable laws and permissions.

Communications may occur by:

Telephone
Text message
Email

Where applicable law requires prior express written consent for particular automated, artificial-voice, prerecorded, or marketing communications, the required consent must be obtained separately.

Consent to receive marketing calls or texts is not a condition of purchasing goods or services.

Consumers may request that marketing communications stop at any time.

You may:

Reply STOP to supported text messages
Request removal during a telephone call
Use an unsubscribe mechanism in applicable marketing emails
Contact us at [email protected]

We maintain appropriate records of communication preferences and opt-out requests where necessary.

11. Data Security

We seek to maintain reasonable administrative, organizational, and technical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

The safeguards used may vary according to the nature and sensitivity of the information.

No electronic transmission or storage system can be guaranteed to be completely secure.

Consumers should avoid submitting unnecessary sensitive information through general website forms.

12. Data Retention

We retain information only for as long as reasonably necessary for the purposes for which it was collected and for applicable legal, compliance, security, fraud-prevention, and recordkeeping purposes.

Factors affecting retention may include:

Whether an inquiry remains active
Whether authorized follow-up remains necessary
Whether information is required to document consent
Whether records are needed to investigate a complaint or dispute
Legal and regulatory requirements
Contractual recordkeeping obligations

Different information may therefore be retained for different periods.

When information is no longer reasonably required, we take appropriate measures to delete, anonymize, or securely dispose of it, subject to applicable obligations.

Limited suppression information may be retained where necessary to ensure that opt-out requests continue to be honored.

13. Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including rights to:

Request access to personal information
Request correction of inaccurate information
Request deletion
Obtain information concerning certain disclosures
Obtain a portable copy of certain information
Opt out of qualifying sales of personal information
Opt out of qualifying advertising-related sharing or targeted advertising
Restrict certain uses of sensitive information
Withdraw consent where processing relies upon consent
Exercise applicable consumer health data rights
Appeal certain privacy decisions where applicable

To submit a privacy request, contact:

[email protected]

Please provide sufficient information for us to understand your request.

Where appropriate, we may need to verify your identity before processing certain privacy requests.

We do not unlawfully discriminate against consumers for exercising protected privacy rights.

14. United States Privacy Rights

Because our attorney-connection services may involve consumers located throughout the United States, residents of certain states may have additional rights under state privacy laws.

Depending upon the applicable law and whether its requirements apply to our processing activities, these may include rights concerning:

Access
Correction
Deletion
Data portability
Sales of personal information
Targeted advertising
Profiling
Sensitive personal information
Consumer health data
Authorized agents
Appeals

We honor applicable statutory rights where required.

15. United Kingdom and International Processing

The Legal Intakes is operated by Policy Legal Ltd, located in the United Kingdom.

Our legal marketing services primarily connect individuals with participating attorneys, law firms, and service providers, including organizations located in the United States.

Personal information may therefore be processed across national borders.

Where UK data protection law applies, personal information must be processed under an appropriate lawful basis.

Information concerning health, sexual life, or similar sensitive matters may receive additional protection and require an additional legal condition for processing.

Where international transfers require specific safeguards, appropriate safeguards must be used in accordance with applicable law.

16. Children’s Privacy

Our standard legal inquiry services are intended for adults.

We do not knowingly solicit children to independently submit personal information through our standard inquiry forms.

Certain legal matters may involve incidents that occurred when a claimant was a minor, including historical abuse claims. An adult claimant may provide relevant historical information concerning such incidents as part of a present legal inquiry.

Parents, guardians, or legally authorized representatives seeking assistance regarding a current minor should follow the appropriate intake process established for that type of matter.

17. Third-Party Websites and Independent Law Firms

Our websites may contain links to participating law firms or other independent organizations.

Those organizations maintain their own privacy practices and may process information independently from Policy Legal Ltd.

Once you communicate directly with a law firm, its privacy practices and professional obligations may apply to information you provide directly to it.

We encourage consumers to review the applicable privacy notices of third-party organizations.

18. No Attorney-Client Relationship

Neither The Legal Intakes nor Policy Legal Ltd is a law firm.

Nothing on our websites constitutes legal advice.

Submitting information through our websites does not create an attorney-client relationship.

An attorney-client relationship can be established only through a separate agreement between you and an attorney or law firm.

Participating attorneys and law firms exercise independent professional judgment regarding whether to accept a matter and how to handle it.

19. No Guarantee of Outcome

Past results, advertising statements concerning potential claims, or the availability of a particular legal campaign do not guarantee any outcome.

Eligibility requirements vary by matter and law firm.

We do not guarantee:

Acceptance by a law firm
Filing of a lawsuit
Eligibility for a settlement program
Successful resolution of a claim
Settlement value
Financial compensation

Any evaluation of a legal claim must be made by an appropriately qualified attorney.

20. Changes to This Privacy Policy

We may update this Privacy Policy as our services, campaigns, technologies, or legal obligations change.

The current version will be published on our website with its updated effective date.

Where applicable law requires additional notice or consent concerning a material change, we will provide it as required.

21. Contact Us

If you have questions about this Privacy Policy, our privacy practices, the personal information we process, or would like to exercise an applicable privacy right, you may contact us using the information below:

The Legal Intakes
Operated by Policy Legal Ltd

Registered Business Address:
61A Bridge Street
Kington, Herefordshire
HR5 3DJ
United Kingdom

Email: [email protected]

Website: www.thelegalintakes.com

When submitting a privacy request, please provide sufficient information for us to identify your request and respond appropriately. Please do not send Social Security numbers, financial account information, complete medical records, or other unnecessary sensitive information by email.

Where necessary and permitted by applicable law, we may request additional information to reasonably verify your identity before processing certain privacy requests.

We will review and respond to valid privacy requests in accordance with applicable privacy and data protection laws.

The Legal Intakes is a legal marketing and attorney-connection service operated by Policy Legal Ltd. The Legal Intakes and Policy Legal Ltd are not law firms and do not provide legal advice or legal representation.